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How to Cancel Zoosk

Zoosk cancellation is straightforward and entirely online. Your premium access continues until the end of your current billing period, though your profile remains visible unless you separately deactivate it.

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Quick Facts

Pricing (all plans)
1 Month£29.99/mo
3 MonthsBilled as $59.95£19.98/mo
6 MonthsBilled as $74.95£12.49/mo
Highest tier = £149.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds. Premium access continues until the end of your current billing period.
After cancellation
Your profile, matches, and messages remain stored after cancellation. Your profile stays visible on the free tier unless you separately deactivate it.

Cancellation Steps

Go directly to Zoosk cancellation page

  1. Sign in to Zoosk

    Go to zoosk.com and log in with your email and password.

  2. Go to Settings

    Click your profile icon and select Settings from the dropdown menu.

  3. Find Subscription or Billing

    Locate Subscription or Billing in Settings to view your current plan.

  4. Click Cancel Subscription

    Click Cancel Subscription and confirm on the final screen to complete cancellation.

Tips & Things to Know

  • If you subscribed via Apple App Store or Google Play, cancel through those apps or you'll be charged again.
  • Your profile stays visible on the free tier after cancellation unless you separately deactivate it.
  • Cancel before your renewal date to avoid being charged for the next billing period.

Your Consumer Rights

  • Under the Consumer Rights Act 2015, you have 14 days to cancel most online subscriptions after purchase.
  • Under the Digital Markets, Competition and Consumers Act 2024, cancellation must not be harder than sign-up.

Frequently Asked Questions

Can I cancel Zoosk at any time?
Yes. There are no contracts or early termination fees. Cancel anytime through account settings.
Will I get a refund if I cancel Zoosk?
No. Zoosk does not offer refunds. You keep premium access until the end of your current billing period.
What happens to my profile after cancellation?
Your profile remains visible on the free tier unless you separately deactivate or delete your account.
How long does Zoosk cancellation take?
Cancellation is instant. You'll receive a confirmation email within minutes. Premium access continues until your billing period ends.
Why am I still being charged after cancelling?
Check if you subscribed via an app store - those must be cancelled separately. Contact support if charged after your renewal date.

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