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How to Cancel Zapier Business

You can downgrade to Zapier's free tier entirely online through your billing settings. Your Business access continues until the end of your current billing cycle, when you automatically convert to the free plan.

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Quick Facts

Monthly cost
£49.00/mo
£588.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds. Downgrade takes effect at the end of your current billing cycle.
After cancellation
Your Zap configurations are permanently saved after downgrading. Paused Zaps remain in your account and can be reactivated if you upgrade.

Cancellation Steps

Go directly to Zapier Business cancellation page

  1. Sign in to Zapier

    Go to zapier.com and log in with your email and password.

  2. Go to Billing settings

    Click your profile icon in the top-right corner and select 'Billing'.

  3. Click 'Change Plan'

    Under 'Your Plan', find your Business subscription and click 'Change Plan'.

  4. Select Free plan and confirm

    Click 'Select Free Plan', then confirm the downgrade. Access continues until your next billing date.

Tips & Things to Know

  • Export your Zaps as JSON files before downgrading if you're moving to another automation platform.
  • Your Zaps won't be deleted - any exceeding 100 tasks per month will automatically pause and remain in your account.
  • Downgrade just after your renewal date to maximise the value of your current billing cycle.

Your Consumer Rights

  • Under the Consumer Rights Act 2015, UK users are protected; complaints can be escalated to Ofcom regarding subscription cancellation terms.
  • The Digital Markets, Competition and Consumers Act 2024 requires cancellation to be no harder than subscription sign-up.

Frequently Asked Questions

Can I downgrade Zapier Business immediately?
Yes, you can downgrade immediately in billing settings, but it takes effect at the end of your current billing cycle. You keep full access until then.
Will I get a refund when I downgrade?
No. Zapier does not offer refunds on cancelled subscriptions or partial refunds for unused time.
What happens to my Zaps when I downgrade?
All configurations are permanently saved. Zaps exceeding 100 tasks per month will pause but remain in your account.
Can I reactivate Zaps after downgrading?
Yes. Upgrade back to Business at any time to reactivate paused Zaps, or reduce their usage on the free plan.
How long does downgrading take?
The process takes under 3 minutes. You'll receive a confirmation email within minutes, though the change takes effect at your next renewal date.

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