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How to Cancel NordVPN

NordVPN can be cancelled by turning off auto-renewal, but getting a refund requires contacting support. They offer a 30-day money-back guarantee on new subscriptions.

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Quick Facts

Pricing (all plans)
Basic£3.59/mo
Plus£4.59/mo
Ultimate£5.99/mo
Highest tier = £71.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
30-day money-back guarantee on first purchase. After 30 days, no refunds. You keep access until the end of the paid period.
After cancellation
NordVPN claims a strict no-logs policy. Your account credentials and payment history are retained.

Cancellation Steps

Go directly to NordVPN cancellation page

  1. Log in to Nord Account

    Go to my.nordaccount.com and sign in.

  2. Go to Billing

    Navigate to the billing or subscription section.

  3. Turn off auto-renewal

    Click "Cancel automatic payments" or "Turn off auto-renewal".

  4. Request refund (if applicable)

    Contact support via live chat to request a refund within 30 days of purchase.

Tips & Things to Know

  • The 30-day money-back guarantee only applies to your first purchase.
  • You keep access until the end of the paid period even after cancelling auto-renewal.
  • If you bought through Apple/Google, cancel through their stores.

Your Consumer Rights

  • Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period for online purchases.
  • NordVPN must clearly disclose the renewal price before sign-up. Failure to do so may breach the Consumer Protection from Unfair Trading Regulations 2008.

Frequently Asked Questions

Can I cancel NordVPN at any time?
Yes. You can turn off auto-renewal at any time. Your access continues until the end of the paid period.
Will I get a refund from NordVPN?
Only within 30 days of your first purchase. After that, no refunds are available.
What happens to my NordVPN data after cancellation?
NordVPN operates a no-logs policy so there is no browsing data to retain. Your account is deactivated at the end of the period.
How long does NordVPN cancellation take?
Turning off auto-renewal takes a few minutes online. For a refund, you need to contact live chat support.
Does NordVPN auto-renew at a higher price?
Yes. The initial discounted rate is promotional. Renewal is at the standard monthly rate, which can be 3-4 times higher.

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