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How to Cancel Zapier

Zapier cancellation is quick and done entirely online. You can downgrade to the free plan (5 single-step Zaps, 100 tasks/month) or cancel completely. Your existing Zap configurations are preserved - multi-step Zaps are paused rather than deleted.

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Quick Facts

Monthly cost
£19.99/mo
£239.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for partial billing periods. Annual plans are non-refundable.
After cancellation
Zap configurations and task history are retained indefinitely. Zaps exceeding the free plan limit are paused but not deleted.

Cancellation Steps

Go directly to Zapier cancellation page

  1. Log in to Zapier

    Go to zapier.com and sign in with your account credentials.

  2. Open Plan & Billing

    Click your account icon in the top right, then select Settings, then Plan & Billing.

  3. Click Manage Plan

    Select "Downgrade to Free" or "Cancel Subscription" depending on your choice.

  4. Confirm the change

    Confirm your downgrade or cancellation. Changes take effect at the end of your billing period.

Tips & Things to Know

  • Export your Zap configurations before downgrading to ensure you have a backup copy.
  • Multi-step Zaps pause on the free plan but remain saved - you can reactivate them if you upgrade later.
  • Check if any connected apps depend on your Zaps before cancelling to avoid workflow disruption.

Your Consumer Rights

  • Under the Consumer Rights Act 2015, UK digital subscriptions can be cancelled within 14 days of purchase with a full refund.
  • The FTC requires clear disclosure of auto-renewal terms and easy cancellation mechanisms for US-based subscriptions.

Frequently Asked Questions

Will my Zaps be deleted if I cancel?
No. Zap configurations are preserved. Those exceeding the free limit are paused, not deleted.
What is included in the free plan?
5 single-step Zaps and 100 tasks per month.
Can I get a refund if I cancel?
No. Zapier does not offer refunds for partial billing periods or annual plans.
Can I reactivate my paid plan later?
Yes. Upgrading reactivates your paused Zaps immediately.
What happens to my task history after cancellation?
Task history is retained according to Zapier's standard data retention policy.

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