How to Cancel Zapier
Zapier connects apps and automates workflows. Cancellation is done through your account settings. Downgrading to free gives you 5 single-step Zaps.
Steps verified March 2026
Quick Facts
Monthly cost
£19.99/mo
£239.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for partial billing periods. Annual plans are non-refundable.
After cancellation
Zap configurations are preserved. Zaps exceeding the free limit are paused.
What to Watch Out For
- Shows how many tasks your Zaps processed to discourage cancellation.
Cancellation Steps
Go directly to Zapier cancellation pageLog in to Zapier
Go to zapier.com and sign in.
Go to Settings > Billing
Click your account icon, then Settings, then Plan & Billing.
Click "Manage Plan"
Select "Downgrade to Free" or cancel.
Confirm
Your Zaps above the free limit are paused at the end of the billing period.
Tips & Things to Know
- The free plan allows 5 single-step Zaps with 100 tasks/month.
- Multi-step Zaps are paused on the free plan, not deleted.
- Export your Zap configurations before downgrading.
Your Consumer Rights
- Consumer Rights Act 2015 applies to UK digital subscriptions.
- FTC auto-renewal rules require transparent billing.
Frequently Asked Questions
Will my Zaps be deleted?
No, they are paused if they exceed the free plan limit.
What is the free plan?
5 single-step Zaps and 100 tasks per month.
Can I get a refund?
No, Zapier does not offer partial refunds.
What happens to my task history?
Task history is retained for the standard period.
Can I reactivate later?
Yes, upgrading reactivates your paused Zaps.
Annual Cost
£239.88
per year for Zapier
Cancelling saves you this every year