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How to Cancel Youfoodz

Youfoodz cancellation is straightforward online, but you must cancel before Wednesday 11:59pm AEST each week or next week's meals will be charged. Your account and preferences are saved permanently.

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Quick Facts

Monthly cost
£70.00/mo
£840.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds for processed orders. Cancel before Wednesday 11:59pm AEST to avoid next week's charge.
After cancellation
Your account, order history, and preferences are permanently saved. You can reactivate anytime without losing anything.

Cancellation Steps

Go directly to Youfoodz cancellation page

  1. Sign in to your Youfoodz account

    Go to youfoodz.com and log in with your email and password.

  2. Go to My Plan

    Click 'My Plan' in the main menu to access your subscription settings.

  3. Click Cancel Plan

    Find and click 'Cancel Plan'. You may see pause or skip options - skip these if cancelling.

  4. Confirm cancellation

    Confirm on the final screen. Check your email for confirmation from hello@youfoodz.com.

Tips & Things to Know

  • Cancel before Wednesday 11:59pm AEST each week - this is the critical cutoff to avoid next week's charge.
  • Use 'Skip Week' for temporary breaks instead of cancelling - your account and preferences stay saved.
  • If charged after the cutoff, contact hello@youfoodz.com immediately to dispute with your bank.

Your Consumer Rights

  • Australian Consumer Law prohibits misleading conduct and requires the service be fit for purpose and as described.
  • The ACCC prohibits automatic renewal charges without express consent - if charged after cancelling, dispute with your bank.

Frequently Asked Questions

Can I cancel Youfoodz at any time?
Yes, but you must cancel before Wednesday 11:59pm AEST each week or next week's meals will be charged.
Will I get a refund if I cancel Youfoodz?
No refunds. Cancel before Wednesday 11:59pm AEST to avoid charges. Contact hello@youfoodz.com if already charged.
What happens to my account after cancellation?
Your account, history, and preferences are permanently saved. You can reactivate anytime without losing anything.
What's the Wednesday 11:59pm AEST cutoff?
This weekly deadline stops next week's charge. Cancel after this time and your meal selection is locked in and will be charged.
Is there an alternative to cancelling?
Yes. Use 'Skip Week' to pause without charges while keeping your account active and saved.

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