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How to Cancel Gousto

Gousto is a recipe box delivery service. You can pause or cancel through your online account. Cancellation must be done before the cut-off for your next delivery to avoid being charged.

Moderate
Food Delivery

Steps verified

Quick Facts

Monthly cost
£34.99/mo
£419.88/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds for boxes already dispatched. Cancel before the weekly cut-off to avoid the next charge.
After cancellation
Your recipe history and account preferences are retained. You can reactivate at any time.

Cancellation Steps

Go directly to Gousto cancellation page

  1. Log in to your Gousto account

    Go to gousto.co.uk and sign in.

  2. Go to "My Details"

    Navigate to your account settings.

  3. Select "Cancel Subscription"

    Scroll down to find the cancellation option.

  4. Confirm cancellation

    Follow the prompts and confirm. You can also choose to pause instead.

Tips & Things to Know

  • Cancel before the weekly cut-off (usually Tuesday/Wednesday) to avoid your next box.
  • Pausing is a good option if you just need a break — you will not be charged while paused.
  • Any referral credits will be lost on cancellation.

Your Consumer Rights

  • Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period from your first delivery.

Frequently Asked Questions

Can I cancel Gousto at any time?
Yes. There is no contract. Cancel before the weekly cut-off (usually Tuesday/Wednesday) to avoid the next box.
Will I get a refund from Gousto?
No refunds for boxes already dispatched or charged. Cancel before the cut-off to avoid the next charge.
What happens to my Gousto account after cancellation?
Your account remains active but paused. You can reactivate at any time without creating a new account.
How long does Gousto cancellation take?
About 5 minutes online. It takes effect for the next billing cycle if done before the cut-off.
Can I skip weeks with Gousto instead of cancelling?
Yes. Skipping individual weeks is easy and you will not be charged. You can also pause indefinitely.

Related Cancellation Guides