How to Cancel Wix
Wix lets you cancel your premium plan online through your account settings. Your site reverts to the free plan with Wix branding after the current billing period ends.
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Quick Facts
- Monthly cost
- £13.00/mo
- £156.00/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- Refund available within 14 days of purchase for annual plans. Monthly plans are non-refundable.
- After cancellation
- Your free site remains active with Wix branding. Premium features are removed.
Cancellation Steps
Go directly to Wix cancellation pageLog into Wix
Go to wix.com and sign into your account.
Go to Subscriptions
Navigate to Account Settings then Subscriptions.
Select your plan
Find the premium plan you wish to cancel.
Cancel the plan
Click "Cancel Plan" and confirm your cancellation.
Tips & Things to Know
- Your site does not disappear. It reverts to the free Wix plan with Wix ads.
- Download any files or content you need before downgrading.
- Domain names purchased through Wix can be transferred elsewhere.
Your Consumer Rights
- Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period.
- Wix must not make cancellation harder than sign-up under the Digital Markets, Competition and Consumers Act 2024.
Frequently Asked Questions
- Can I cancel Wix online?
- Yes. Cancellation is done through your account subscriptions page.
- Will my site be deleted?
- No. It reverts to the free plan with Wix branding and ads.
- Can I get a refund from Wix?
- Annual plans are refundable within 14 days. Monthly plans are not.
- What happens to my domain on Wix?
- You can transfer your domain to another registrar if you cancel.
- Can I downgrade instead of cancelling?
- Yes. You can move to a cheaper plan or the free tier.