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How to Cancel Who Gives A Crap Subscription

Cancellation is quick and penalty-free through your online account. Your access stops immediately, though dispatched orders cannot be refunded.

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Quick Facts

Monthly cost
£15.00/mo
£180.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds for dispatched orders. Cancel before shipment to avoid charges on next delivery.
After cancellation
Your account is preserved for 12 months after cancellation. After 12 months of inactivity, data may be subject to standard retention policies.

Cancellation Steps

Go directly to Who Gives A Crap Subscription cancellation page

  1. Sign in to your account

    Visit whogivesacrap.org and log in with your email and password.

  2. Go to Account Settings

    Click your profile icon in the top right and select 'My Account'.

  3. Open Subscriptions

    Find 'Subscriptions' in your dashboard and click on your active subscription.

  4. Click Cancel Subscription

    Select 'Cancel Subscription' and confirm when prompted. You'll receive a confirmation email.

Tips & Things to Know

  • Use 'Pause Subscription' instead of cancelling if you need a temporary break - your account stays active.
  • Check your next delivery date before cancelling, as dispatched orders cannot be refunded.
  • Ask support about annual discounts or bulk options before cancelling, as these reduce per-unit cost.

Your Consumer Rights

  • Under the Consumer Rights Act 2015, you have a 14-day cooling-off period to cancel without penalty.
  • Australian Consumer Law requires automatic renewal transparency and gives you cancellation rights without penalty.

Frequently Asked Questions

Can I cancel Who Gives A Crap anytime?
Yes. There are no early termination fees or contracts. However, dispatched orders cannot be refunded.
Will I get a refund if I cancel?
No refunds for dispatched orders. If you cancel before your next order ships, you won't be charged.
What happens to my account after cancellation?
Your account is saved for 12 months. Rejoin anytime within that period without re-entering payment details.
How long does cancellation take?
Cancellation is instant online. You'll receive a confirmation email within minutes.
Can I pause instead of cancelling?
Yes. Pausing keeps your subscription active and lets you resume anytime without losing your account.

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