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How to Cancel Who Gives A Crap

Who Gives A Crap delivers eco-friendly toilet paper, tissues, and paper towels on a recurring schedule. 50% of profits are donated to sanitation charities. Cancellation is done through your online account.

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Quick Facts

Monthly cost
£12.00/mo
£144.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refund for orders already dispatched. Cancel before the next dispatch date.
After cancellation
Your order history and preferences are retained.

Cancellation Steps

Go directly to Who Gives A Crap cancellation page

  1. Log in at au.whogivesacrap.org

    Go to whogivesacrap.org and sign in to your account.

  2. Go to Subscriptions

    Navigate to your active subscriptions.

  3. Click "Cancel subscription"

    Select the cancel option.

  4. Confirm cancellation

    Follow the prompts. Cancel before the next dispatch to avoid charges.

Tips & Things to Know

  • Adjust delivery frequency if you are receiving too much or too little.
  • One-off orders are available without a subscription.
  • The subscription gives a discount compared to one-off purchases.

Your Consumer Rights

  • Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period.
  • Who Gives A Crap must not make cancellation harder than sign-up under UK consumer law.

Frequently Asked Questions

Can I cancel Who Gives A Crap at any time?
Yes. There is no minimum commitment.
Can I buy one-off orders?
Yes. You can place one-off orders without subscribing.
How does the charity donation work?
50% of profits go to building toilets and improving sanitation in the developing world.
Is the toilet paper good quality?
Reviews are generally very positive. It is available in recycled, bamboo, and premium options.
How often does Who Gives A Crap deliver?
Frequency depends on your usage. You can adjust delivery schedules in your account.

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