How to Cancel WeTransfer Pro
WeTransfer Pro adds larger transfers, storage, and custom branding. Cancel through account settings.
Easy
SoftwareSteps verified
Quick Facts
- Monthly cost
- £12.00/mo
- £120.00/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- No refunds.
- After cancellation
- Free account continues. Storage files may be affected.
Cancellation Steps
Go directly to WeTransfer Pro cancellation pageGo to wetransfer.com/account
Sign in.
Go to Subscription
Find your plan.
Cancel
Downgrade to free.
Tips & Things to Know
- Free WeTransfer (2GB transfers) continues.
- Downloaded files stay on recipients devices.
- Storage files may be deleted on downgrade.
Your Consumer Rights
- Consumer Rights Act 2015 for UK users.
Frequently Asked Questions
- Free version?
- Yes, 2GB transfers.
- Storage?
- Pro feature — files may be deleted.
- Can I upgrade?
- Yes.
- Custom branding?
- Pro feature.
- Sent files?
- Already sent files remain with recipients.