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How to Cancel Webflow

Webflow cancellation is straightforward online, but your live site goes offline immediately. You have 30 days after cancellation to export your site's code before permanent deletion.

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Quick Facts

Pricing (all plans)
Starter£14.00/mo
Basic£18.00/mo
CMS£23.00/mo
Business£39.00/mo
Highest tier = £168.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds. Cancellation takes effect immediately and you lose access to unused billing time.
After cancellation
Your site goes offline immediately. Site files remain for 30 days via Site Settings > Export Code. After 30 days, your account and data are permanently deleted.

Cancellation Steps

Go directly to Webflow cancellation page

  1. Sign in to Webflow

    Go to webflow.com and log in with your email and password.

  2. Go to Account Settings

    Click your profile icon in the top-right corner and select 'Account' from the dropdown.

  3. Click the Billing tab

    On the Account page, click 'Billing' in the left sidebar to view your subscription.

  4. Click 'Cancel Plan' and confirm

    Scroll down and click the red 'Cancel Plan' button, then confirm. Your site goes offline immediately.

Tips & Things to Know

  • Export your site code before cancelling via Site Settings > Export Code to preserve HTML, CSS, and assets.
  • Your site goes completely offline immediately upon cancellation with no grace period for visitors.
  • Downgrade to the free plan to keep your account active without paying charges, maintaining your design work.

Your Consumer Rights

  • UK users have 14-day cooling-off rights under the Consumer Rights Act 2015 for new online subscriptions.
  • US users are protected by FTC rules requiring clear cancellation mechanisms and proper authorisation for charges.

Frequently Asked Questions

Can I cancel Webflow at any time?
Yes. You can cancel anytime with no contract or fees. Cancellation takes effect immediately and your site goes offline right away.
Will I get a refund if I cancel Webflow?
No refunds. You lose all unused time with no prorated credit, whether on monthly or annual plans.
What happens to my website after cancellation?
Your site goes offline immediately and shows a 404 error. Site files remain in your account for 30 days via Site Settings > Export Code, then are permanently deleted.
Can I export my site before cancelling?
Yes. Go to Site Settings > Export Code anytime to download your HTML, CSS, and assets. You have 30 days after cancellation to export.
Can I pause my Webflow subscription instead?
No pause option exists. You can downgrade to the free plan to keep your account active, or resubscribe later to restore your site.

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