How to Cancel Wall Street Journal
The Wall Street Journal is a leading US financial newspaper. Cancellation typically requires calling customer service or using live chat. Self-service online cancellation is limited. Agents are trained with retention offers.
Steps verified March 2026
Quick Facts
Monthly cost
£4.00/mo
£48.00/year
Cancel online?
No — phone/letter required
Pause option?
Yes
Refund policy
No refunds for partial periods. Introductory pricing is non-refundable.
After cancellation
Account, reading history, and saved articles are preserved.
What to Watch Out For
- Phone or chat required for cancellation despite online sign-up
- Aggressive retention offers that extend over 15+ minutes
- Introductory pricing jumps dramatically without prominent notice
Cancellation Steps
Go directly to Wall Street Journal cancellation pageLog in to your account
Go to customercenter.wsj.com and review your subscription.
Call or chat
Call 1-800-568-7625 or use the live chat option.
Request cancellation
Tell the agent you want to cancel.
Navigate retention offers
Decline counter-offers firmly if you want to cancel.
Get confirmation
Request email confirmation.
Tips & Things to Know
- WSJ introductory offers (USD 1/month) renew at USD 38.99/month. Cancel before the promo ends.
- WSJ agents are trained with aggressive retention offers -- you may get a very good deal if you persist.
- Check if your employer or university provides free WSJ access.
Your Consumer Rights
- Under ROSCA, WSJ must provide a cancellation mechanism as simple as sign-up.
- The FTC Click-to-Cancel rule targets practices where phone cancellation is required for online subscriptions.
Frequently Asked Questions
Can I cancel the WSJ online?
Self-service cancellation is not always available. You may need to call or chat.
What is the full price after the introductory offer?
Standard digital pricing is USD 38.99/month.
Will I be offered a discount?
Yes. WSJ agents commonly offer reduced rates during the cancellation call.
Can I access WSJ through my employer?
Many employers and universities provide free WSJ access.
Is WSJ available internationally?
Yes. Digital subscriptions are available worldwide.
Annual Cost
£48.00
per year for Wall Street Journal
Cancelling saves you this every year