How to Cancel The Times
The Times typically requires a phone call to cancel, though some subscription types can be managed online. Expect a retention conversation.
Steps verified March 2026
Quick Facts
Monthly cost
£26.00/mo
£312.00/year
Cancel online?
No — phone/letter required
Pause option?
Yes
Refund policy
No refunds for the current billing period. Access continues until the end of the paid period.
After cancellation
Your saved articles and account preferences are deleted after cancellation. Download anything important beforehand.
What to Watch Out For
- Requires a phone call to cancel rather than offering a self-service online option
- Phone agents offer heavily discounted rates (as low as 1 pound/month) to prevent cancellation
Cancellation Steps
Go directly to The Times cancellation pageCheck your subscription type
Log in to mytimesplus.co.uk to see your subscription details.
Call subscriber services
Call 0800 018 5177 (Mon-Fri 8am-6pm, Sat 8am-1pm).
Request cancellation
Tell the agent you want to cancel. They may offer a reduced rate.
Confirm and note the end date
Get confirmation of the cancellation date and any final charges.
Tips & Things to Know
- If you are still in a trial period, cancel before it ends to avoid full-price charges.
- Check for online cancellation in your account settings first - it is sometimes available.
- Download any saved articles before your access ends.
Your Consumer Rights
- Under the Digital Markets, Competition and Consumers Act 2024, The Times must not make cancellation significantly harder than sign-up.
- If you signed up online, requiring a phone call to cancel may breach the principle of proportionate cancellation processes.
Frequently Asked Questions
Can I cancel The Times at any time?
Yes. There is no minimum contract. However, you must call to cancel as there is no online self-service option.
Will I get a refund from The Times?
No refunds for the current billing period. Your access continues until the end of the period you have paid for.
What happens to my saved Times articles after cancellation?
Saved articles and reading history become inaccessible. Download or bookmark anything important before cancelling.
How long does The Times cancellation take?
The phone call typically takes 10 minutes including the retention conversation. Cancellation takes effect at the end of the billing period.
Can I get a cheaper rate instead of cancelling The Times?
Yes. The retention team commonly offers discounts of 50-80% off. If cost is the issue, tell them you want to cancel and see what they offer.
Annual Cost
£312.00
per year for The Times
Cancelling saves you this every year