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How to Cancel Financial Times

The Financial Times offers digital and print subscriptions. Cancellation requires contacting their customer services team. Annual subscribers may be subject to cancellation fees.

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Quick Facts

Monthly cost
£39.00/mo
£399.00/year
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Trial cancellations: no charge. Paid plans: partial refund at FT discretion.
After cancellation
Saved articles and account data retained but inaccessible behind the paywall.

Cancellation Steps

Go directly to Financial Times cancellation page

  1. Check your subscription type

    Log in to ft.com and check your account for your plan details.

  2. Email or call the FT

    Email help@ft.com or call 0207 873 4005.

  3. Request cancellation

    Provide your subscription details and request cancellation.

  4. Confirm refund eligibility

    Ask about any partial refund for the remaining subscription period.

Tips & Things to Know

  • Trial subscriptions can be cancelled within the trial period for no charge.
  • Corporate subscriptions need to be cancelled through your employer.
  • The FT may offer a discounted rate to retain you — worth asking if cost is the issue.

Your Consumer Rights

  • You have 14 days to cancel under the Consumer Contracts Regulations 2013
  • The FT must make the cancellation process reasonably accessible

Frequently Asked Questions

Can I cancel the FT online?
No, you must email help@ft.com or call 0207 873 4005 to cancel.
Can I get a refund on an annual plan?
The FT may offer a partial refund at its discretion. Contact them to discuss.
What happens to my saved articles?
Saved articles remain in your account but are behind the paywall after cancellation.
How do I cancel a corporate subscription?
Corporate subscriptions must be cancelled through your employer or the subscription administrator.
Does the FT offer a reduced rate to keep me?
Yes, the FT often offers a discounted rate when you attempt to cancel.

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