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How to Cancel Wall Street Journal

The Wall Street Journal (WSJ) is a leading US business and financial newspaper owned by News Corp. Digital subscriptions provide access to news, market data, and analysis. Cancellation often requires contacting customer service by phone or chat, as the website does not always offer a self-service cancel option.

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Quick Facts

Monthly cost
£38.99/mo
£467.88/year
Cancel online?
No — phone/letter required
Pause option?
Yes
Refund policy
No refunds for partial periods. Introductory pricing is non-refundable.
After cancellation
Your account, reading history, and saved articles are preserved.

Cancellation Steps

Go directly to Wall Street Journal cancellation page

  1. Log in to WSJ

    Go to wsj.com and sign in to your account.

  2. Go to My Account

    Navigate to your subscription details.

  3. Look for Cancel option

    If available, click Cancel Subscription. Otherwise, you will need to call or chat.

  4. Call or chat customer service

    Call 1-800-568-7625 or use the chat option to request cancellation.

  5. Confirm cancellation

    Get email confirmation. Your access continues until the billing period ends.

Tips & Things to Know

  • WSJ introductory offers ($1/month) renew at $38.99/month -- cancel before the promo ends to avoid the jump.
  • WSJ agents are trained with aggressive retention offers -- you may get a very good deal if you persist.
  • Some employer and university programmes include free WSJ access -- check before paying.

Your Consumer Rights

  • Under ROSCA, WSJ must provide a cancellation mechanism as simple as sign-up.
  • The FTC Click-to-Cancel rule targets practices where phone cancellation is required for online subscriptions.
  • State consumer protection laws require clear disclosure of price increases after promotional periods.

Frequently Asked Questions

Can I cancel the WSJ online?
Self-service cancellation is not always available. You may need to call or chat.
What is the full price after the introductory offer?
Standard digital pricing is $38.99/month after introductory offers end.
Will I be offered a discount to stay?
Yes. WSJ agents commonly offer reduced rates during the cancellation call.
Can I access WSJ through my employer?
Many employers and universities provide free WSJ access. Check with your organisation.
Is WSJ available internationally?
Yes. Digital subscriptions are available worldwide with the same content.

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