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How to Cancel Vitality Car Insurance

Vitality Car Insurance rewards safe driving with lower premiums and partner discounts. Cancellation requires a phone call and may involve early termination fees. You will lose access to Vitality rewards and partner benefits.

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Quick Facts

Monthly cost
£55.00/mo
£660.00/year
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Pro-rata refund minus cancellation fee. 14-day cooling-off period for new policies.
After cancellation
Driving data and policy records retained for regulatory and analytics purposes.

Cancellation Steps

Go directly to Vitality Car Insurance cancellation page

  1. Check your policy

    Log into the Vitality app or website to find your policy details and renewal date.

  2. Call Vitality

    Call 0345 602 3038 to request cancellation of your car insurance.

  3. Confirm terms

    The agent will explain cancellation fees and any refund due.

  4. Return telematics device

    If you have a Vitality driving device, return it as instructed.

Tips & Things to Know

  • Cancelling means losing any Vitality rewards points and partner discounts.
  • Check your telematics driving score before cancelling as it may help with other insurers.
  • Within 14 days of a new policy, you can cancel with minimal charges.

Your Consumer Rights

  • FCA rules provide a 14-day cooling-off period for new motor insurance policies.
  • Vitality must not make cancellation harder than sign-up under the Digital Markets, Competition and Consumers Act 2024.

Frequently Asked Questions

Can I cancel Vitality car insurance online?
No. You must call to cancel your policy.
What happens to my Vitality rewards?
You lose access to Vitality rewards and partner discounts on cancellation.
Do I need to return the driving device?
Yes, if you were issued a telematics device you should return it.
Is there a cancellation fee?
Yes. A cancellation administration fee typically applies.
Can I keep Vitality health but cancel car insurance?
Yes. They are separate products and can be managed independently.

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