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How to Cancel Vimeo Pro

You can cancel Vimeo Pro directly through your account settings in under 3 minutes. Your videos remain on your account after cancellation, but are subject to the free tier's 500MB storage limit.

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Quick Facts

Monthly cost
£12.00/mo
£144.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds. You are charged through your next billing date regardless of when you cancel.
After cancellation
Videos remain on your account indefinitely but are subject to the free tier's 500MB storage limit. Account data is preserved for 2 years.

Cancellation Steps

Go directly to Vimeo Pro cancellation page

  1. Sign in to Vimeo

    Go to vimeo.com and log in with your email and password.

  2. Open billing settings

    Click your profile icon in the top-right corner, select Settings, then click Billing in the sidebar.

  3. Locate your current plan

    Find the 'Your Plan' section showing your subscription type and next billing date.

  4. Cancel your subscription

    Click 'Cancel Plan' or 'Change Plan', choose 'Cancel Subscription', then confirm your cancellation.

Tips & Things to Know

  • Download your videos before cancelling, as the free tier's 500MB limit may make older videos inaccessible.
  • Cancel right after your billing date to avoid paying for another full cycle - no refunds are offered.
  • Export your analytics before downgrading, as detailed metrics are Pro-only.

Your Consumer Rights

  • Under the Consumer Rights Act 2015, UK users are protected against unfair cancellation terms and entitled to clear subscription disclosure.
  • EU Consumer Rights Directive 2011/83/EU provides a 14-day withdrawal right and protection against unfair contract terms for eligible users.

Frequently Asked Questions

Can I cancel Vimeo Pro at any time?
Yes, cancel anytime through your billing settings with no penalty. Vimeo does not offer refunds, so you are charged through your next billing date.
What happens to my videos after cancellation?
Videos remain on your account but are subject to the free tier's 500MB storage limit. Older videos may become inaccessible if your library exceeds this.
Will I lose my analytics when I downgrade?
Yes. Detailed analytics are Pro-only and will be unavailable after downgrading. Export your data before cancelling if needed.
How long does cancellation take?
Cancellation is instant once confirmed. Pro features remain active until the end of your billing cycle. You'll get a confirmation email within minutes.
Can I downgrade to the free plan instead?
Yes. During cancellation, choose 'Downgrade to Free' to keep your account and videos without paying charges.

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