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How to Cancel Viki Rakuten

Cancelling Viki Pass is straightforward through your online account settings. Your access continues until the end of your billing period, then your account reverts to the free tier.

Easy
Streaming

Steps verified

Quick Facts

Monthly cost
£5.99/mo
£49.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds issued. Access continues until the end of your current billing period.
After cancellation
Your watchlist, ratings, viewing history, and community contributions remain permanently saved on your free account.

Cancellation Steps

Go directly to Viki Rakuten cancellation page

  1. Sign in to Viki

    Go to viki.com and log in with your email or via Google, Facebook, or Apple ID.

  2. Go to Account Settings

    Click your profile icon in the top right and select 'Account' from the dropdown menu.

  3. Find Subscription section

    Scroll down to 'Subscription' or 'Billing' to see your active Viki Pass plan.

  4. Cancel Subscription

    Click 'Cancel Subscription' and confirm. Access continues until your next billing date.

Tips & Things to Know

  • If you subscribed via Apple, Google Play, or Amazon Prime Video Channels, cancel there instead or it will keep renewing.
  • Your watchlist, ratings, and viewing history stay permanently on your free account after cancellation.
  • You can resubscribe anytime without penalty if you want to return for a specific release.

Your Consumer Rights

  • UK users are protected by the Consumer Rights Act 2015, which requires clear cancellation terms for digital services.
  • US users are protected by the FTC's negative option rule, which mandates simple cancellation processes.

Frequently Asked Questions

Can I cancel Viki Pass anytime?
Yes, with no cancellation fees or contract. Access continues until the end of your current billing period.
Will I get a refund if I cancel mid-month?
No. Viki does not offer refunds for partial billing periods. You keep access until your billing cycle ends.
What happens to my watchlist after cancellation?
Your watchlist, ratings, and viewing history remain permanently saved and accessible on your free account.
How do I cancel if I subscribed through Apple or Google Play?
Cancel through that platform's subscription settings, not on Viki's website, or it will keep renewing automatically.
Can I pause my Viki Pass instead of cancelling?
No pause feature exists. You can only cancel or remain subscribed, but resubscribe anytime without penalty.

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