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How to Cancel Amazon Prime

Amazon Prime can be cancelled online. Amazon will try to persuade you to stay with multiple confirmation screens, but the process is straightforward. You may get a partial refund if you have not used Prime benefits.

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Quick Facts

Pricing (all plans)
Annual£95/year billed annually£7.08/mo
Monthly£8.99/mo
Highest tier = £107.88/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
Partial refund available if you have not used Prime benefits (delivery, video, music) since renewal.
After cancellation
Your Amazon account and order history remain intact. You lose access to Prime Video, Prime delivery, and Prime Music.

Cancellation Steps

Go directly to Amazon Prime cancellation page

  1. Go to Amazon Prime settings

    Visit amazon.co.uk/primecentral (or .com) and sign in to your account.

  2. Click "Manage Membership"

    Find and click the "Manage Membership" or "Update, cancel and more" option.

  3. Select "End Membership"

    Click "End Membership and Benefits". Amazon will show what you will lose.

  4. Confirm through multiple screens

    Amazon shows 2-3 retention screens. Keep clicking to confirm you want to cancel.

Tips & Things to Know

  • If you have not used Prime delivery or streaming, you may qualify for a full refund.
  • You can set it to not renew at the end of the period instead of cancelling immediately.
  • Check for upcoming deliveries that might lose free shipping.

Your Consumer Rights

  • Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period from the date of sign-up.
  • Amazon must provide a refund if you have not used the service during the current period, per UK distance selling rules.

Frequently Asked Questions

Can I cancel Amazon Prime at any time?
Yes. You can cancel at any time and your benefits continue until the end of the paid period.
Will I get a refund from Amazon Prime?
If you have not used any Prime benefits since your last renewal, Amazon offers a full refund. Partial refunds are possible in some cases.
What happens to my Amazon account if I cancel Prime?
Your Amazon account stays open. You just lose free delivery, Prime Video, and other Prime perks.
How long does Amazon Prime cancellation take?
Cancellation is instant once you click through the confirmation screens. Benefits last until the end of your paid period.
Is Amazon Prime annual or monthly in the UK?
Both options are available. Monthly is 8.99 per month. Annual is 95 per year (saving around 13 pounds).

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