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How to Cancel Viaplay

Viaplay cancellation is straightforward and done entirely online through your account. Your access continues until the end of your current billing period. Note that some plans require advance notice before cancellation takes effect.

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Quick Facts

Monthly cost
£7.99/mo
£95.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for partial billing periods. Access continues until the end of your current billing cycle.
After cancellation
Your account and watch history are preserved for 12 months after cancellation. After that, they are permanently deleted.

Cancellation Steps

Go directly to Viaplay cancellation page

  1. Sign in to Viaplay

    Go to viaplay.com and log in with your credentials.

  2. Go to My Account

    Click your profile icon and select My Account from the menu.

  3. Select Subscription

    Find and click on your active subscription details.

  4. Click Cancel

    Click the Cancel button and confirm to end your subscription.

Tips & Things to Know

  • Check your plan's notice period - some require advance warning before cancellation.
  • Sports packages may have different cancellation terms or end dates.
  • Download or record content you want to keep before your access ends.

Your Consumer Rights

  • Under the Consumer Rights Act 2015, you have the right to cancel within 14 days of purchase for new subscriptions.
  • Viaplay must not make cancellation harder than sign-up, per the Digital Markets, Competition and Consumers Act 2024.

Frequently Asked Questions

Can I cancel Viaplay at any time?
Yes, though some plans require advance notice. Check your subscription details for the notice period.
Will I get a refund if I cancel mid-month?
No. Viaplay does not offer refunds for partial billing periods. You keep access until the end of your current cycle.
What happens to my account data after cancellation?
Your account and watch history are preserved for 12 months. If you rejoin within that period, your data is restored.
How long does Viaplay cancellation take?
Cancellation is instant online. Your membership stops renewing at the next billing date, or immediately if your plan allows.
Do sports packages have different cancellation rules?
Yes. Sports content may end immediately or at your billing period end depending on your plan type.

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