How to Cancel Universal Yums
Universal Yums delivers curated international snacks from different countries each month for £11/month or £135 annually. You can cancel, pause, or modify your subscription anytime through your online account. Cancellations must be processed before your next billing date to avoid charges.
Steps verified
Quick Facts
- Monthly cost
- £15.00/mo
- £180.00/year
- Cancel online?
- Yes
- Pause option?
- Yes
- Refund policy
- Universal Yums does not refund shipped or delivered boxes. If you cancel before your next billing date, you will not be charged for future boxes.
- After cancellation
- Your account and order history remain accessible after cancellation, allowing you to view past boxes and snack reviews. You can reactivate your subscription anytime using the same account.
Cancellation Steps
Go directly to Universal Yums cancellation pageSign in to your Universal Yums account
Visit www.universalyums.com and click 'Sign In' in the top navigation, then enter your email and password.
Go to your subscription settings
Click 'My Subscription' or 'Account Settings' from the left sidebar or profile menu to view your active plan.
Check your next billing date
Review your current subscription tier and the exact date your next box will charge to ensure you cancel in time.
Click 'Cancel Subscription' or 'Pause'
Select the red 'Cancel Subscription' button on your subscription details page, or choose 'Pause' if you want to resume later without losing your preferences.
Confirm your cancellation
Click the final 'Confirm Cancellation' button and you'll receive a confirmation email within minutes.
Tips & Things to Know
- Cancel at least 3 - 5 days before your next billing date, which typically occurs mid-month, to avoid being charged for an unwanted box.
- Use the 'Pause' feature instead of cancelling if you're uncertain about leaving entirely, as it preserves your account history and preferences whilst stopping charges.
- Check the allergen information in your account for upcoming boxes before cancelling, especially if you have food allergies that might improve with future selections.
Your Consumer Rights
- UK: Consumer Rights Act 2015 requires transparent cancellation terms and prohibits unfair contract terms in distance sales.
- US: FTC regulations mandate clear cancellation mechanisms and prohibit deceptive negative option billing practices.
- Canada: CRTC regulations govern subscription billing practices and require straightforward cancellation procedures.
- Australia: Australian Consumer Law prohibits unfair contract terms and requires transparent, accessible cancellation policies.
Frequently Asked Questions
- Can I cancel my Universal Yums subscription without penalties?
- Yes, you can cancel anytime through your account without early termination fees. You must cancel before your next billing date to avoid being charged for the following month's box.
- Will I get a refund if I cancel Universal Yums?
- No refunds are offered for boxes already shipped or delivered. If you cancel before your next billing date, you simply won't be charged for future boxes.
- What happens to my account after I cancel Universal Yums?
- Your account remains active with all your order history and preferences preserved. You can reactivate your subscription anytime using the same account without losing any information.
- How do I pause instead of cancel my Universal Yums subscription?
- Click the 'Pause Subscription' button on your subscription settings page. Your charges and shipments will stop whilst your account stays active and ready to resume whenever you choose.
- How long does cancellation take to process at Universal Yums?
- Cancellation takes effect immediately once confirmed, and you'll receive a confirmation email right away. As long as you cancel before your billing date, no further charges will apply.