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How to Cancel Typeform

Typeform lets you downgrade to the free plan instantly from your account settings. Your forms stay accessible, though advanced features and response limits apply.

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Quick Facts

Monthly cost
£25.00/mo
£300.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
Annual plans are non-refundable. Monthly subscriptions end immediately with no further charges.
After cancellation
Forms and settings are permanently saved. Response storage becomes limited on the free tier. Export responses before downgrading to prevent data loss.

Cancellation Steps

Go directly to Typeform cancellation page

  1. Sign in to Typeform

    Go to typeform.com and log in with your email and password.

  2. Open Account settings

    Click your profile avatar in the top right, then select 'Account' from the dropdown.

  3. Navigate to Billing

    Click 'Billing' in the left sidebar to view your active subscription.

  4. Select Free plan and confirm

    Click 'Change Plan', select 'Free', then confirm. Changes take effect immediately.

Tips & Things to Know

  • Export all responses as CSV before downgrading - the free plan has limited response storage.
  • Annual plans forfeit remaining balance immediately upon downgrade, not at renewal.
  • You can upgrade back anytime through Billing settings without reactivation fees or lock-in.

Your Consumer Rights

  • Under the Consumer Rights Act 2015 (UK), the 14-day right does not apply once you actively use the digital service.
  • Under the FTC Act (US), consumers can dispute unauthorised billing charges with the Federal Trade Commission.

Frequently Asked Questions

Can I cancel Typeform at any time?
Yes. You can downgrade to the free plan instantly with no cancellation fees. Annual plans are non-refundable.
Will I get a refund if I downgrade?
No. Annual subscriptions are non-refundable. Monthly subscribers stop being charged immediately after downgrade.
What happens to my forms and responses?
All forms are saved permanently. Free tier response storage is limited. Export responses as CSV before downgrading to preserve all data.
What features do I lose on the free plan?
You lose unlimited responses, conditional logic, advanced integrations, and custom domains. Basic form creation remains.
How long does downgrade take?
Downgrade is instant. Changes take effect immediately and you'll receive confirmation via email.

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