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How to Cancel Trello Premium

Trello Premium cancellation is straightforward and handled entirely online. You can downgrade to the free plan at any time, and your boards remain accessible with limited features. Only workspace admins can make this change.

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Quick Facts

Monthly cost
£5.00/mo
£60.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
Annual plans may be eligible for a prorated refund if requested within 30 days of renewal. Contact Atlassian support to request.
After cancellation
All boards, cards, and attachments remain accessible on the free plan and are not deleted after cancellation.

Cancellation Steps

Go directly to Trello Premium cancellation page

  1. Sign in to Trello

    Go to trello.com and log in with your account credentials.

  2. Open workspace settings

    Click your workspace name, then select Settings from the menu.

  3. Go to Billing

    Click the Billing tab in the left sidebar.

  4. Switch to free plan

    Click "Switch to free" and confirm the downgrade.

Tips & Things to Know

  • Free Trello supports 10 boards per workspace - export important data first if you exceed this.
  • Power-Ups and unlimited file uploads are premium features; plan accordingly before downgrading.
  • Ensure you are a workspace admin before attempting to change billing settings.

Your Consumer Rights

  • Under the UK Consumer Rights Act 2015, you have a 14-day cooling-off period for new online subscriptions.
  • Under the Australian Consumer Law, you may be entitled to a refund for faulty digital goods within a reasonable time.

Frequently Asked Questions

Will I lose my boards after cancelling?
No. Your boards and cards remain on the free plan, but you lose premium features like unlimited Power-Ups.
Can I get a refund for Trello Premium?
Contact Atlassian support within 30 days of your annual renewal for a possible prorated refund.
What are the free plan limits?
10 boards per workspace and limited Power-Ups compared to the paid plan.
Who can cancel a Trello subscription?
Only workspace administrators can access billing settings and cancel the subscription.
Is my data deleted when I cancel?
No. All boards, cards, and attachments are preserved on the free plan indefinitely.

Related Cancellation Guides