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How to Cancel Todoist Business

Cancelling Todoist Business means downgrading to the free plan instantly. Your tasks stay, but you're limited to 5 active projects and lose team features.

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Quick Facts

Monthly cost
£6.00/mo
£72.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds. Todoist does not refund unused months after downgrade.
After cancellation
All tasks and data are preserved on the free plan. Projects beyond 5 active projects become read-only but remain accessible.

Cancellation Steps

Go directly to Todoist Business cancellation page

  1. Sign in as team administrator

    Go to todoist.com and log in with your team admin account credentials.

  2. Go to Settings and Billing

    Click the menu icon in the top left, then select Settings > Billing tab.

  3. Click Downgrade

    Below your current plan, click 'Downgrade' to switch to the free plan.

  4. Confirm the downgrade

    Click 'Confirm Downgrade' in the dialog box. Your subscription stops immediately.

Tips & Things to Know

  • Check your active project count before downgrading - free plan allows only 5 active projects.
  • Downgrade before your renewal date to avoid being charged for another billing cycle.
  • Notify your team before downgrading, as they'll lose access to shared projects immediately.

Your Consumer Rights

  • UK: Consumer Rights Act 2015 requires clear cancellation terms and fair contract practices for subscriptions.
  • US: FTC regulations require straightforward cancellation mechanisms and prohibit negative option billing abuses.

Frequently Asked Questions

Can I cancel Todoist Business at any time?
Yes. You can downgrade to the free plan at any time with no lock-in period or cancellation fee.
Will I get a refund if I downgrade?
No. Todoist does not offer refunds for Business plan cancellations or unused months.
What happens to my tasks after downgrading?
All tasks are preserved on the free plan. You're limited to 5 active projects - extras become read-only.
How quickly does the downgrade take effect?
Downgrade is instant upon confirmation. You'll be switched to the free plan immediately.
Do my team members get notified?
No. You must notify your team as they'll lose access to shared projects immediately after downgrade.

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