How to Cancel The Information
The Information covers technology and business with exclusive reporting. Subscriptions are premium-priced and can be cancelled through your account settings or by emailing support.
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Quick Facts
- Monthly cost
- £39.00/mo
- £399.00/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- No refunds for annual subscriptions. Monthly subscribers receive access until period end.
- After cancellation
- Account retained; article access revoked at subscription end.
Cancellation Steps
Go directly to The Information cancellation pageLog in to The Information
Go to theinformation.com and sign in with your credentials.
Go to Account Settings
Click your name in the top right and select Account.
Manage subscription
Click "Manage Subscription" and then "Cancel Subscription".
Confirm cancellation
Follow the prompts to confirm. You may need to email support for annual plans.
Tips & Things to Know
- Annual subscribers should email support@theinformation.com to cancel.
- Your access continues until the end of your billing period.
- Consider if your employer covers the subscription before cancelling.
Your Consumer Rights
- Consumer Rights Act 2015 for UK users.
Frequently Asked Questions
- Is there a free tier?
- No, The Information is fully paywalled with no free articles.
- Can I share my subscription?
- No, accounts are for individual use only and logins are monitored.
- Do I get a refund for my annual plan?
- Annual plans are non-refundable after the initial 7-day period.