How to Cancel The Australian
The Australian requires phone cancellation and does not offer online cancellation. You must contact their customer service team to end your subscription.
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Quick Facts
- Monthly cost
- £32.00/mo
- £384.00/year
- Cancel online?
- No — phone/letter required
- Pause option?
- No
- Refund policy
- No refunds issued. Access ends on your cancellation date.
- After cancellation
- Account information is retained after cancellation.
Cancellation Steps
Go directly to The Australian cancellation pageFind contact details
Visit theaustralian.com.au and locate the customer service phone number.
Call customer service
Ring the number during business hours with your account details ready.
Request cancellation
Tell the representative you want to cancel your subscription.
Confirm cancellation
Receive confirmation and note the end date of your access.
Tips & Things to Know
- Have your account number or email address ready before calling.
- Be prepared for retention offers during the cancellation call.
- Ask for written confirmation of your cancellation date via email.
Your Consumer Rights
- Under Australian Consumer Law, you have rights to cancel within a reasonable timeframe if the service fails to meet standards.
- Distance selling regulations may apply if you subscribed online, allowing a cooling-off period.
Frequently Asked Questions
- Can I cancel The Australian online?
- No. The Australian requires phone cancellation only. Online cancellation is not available.
- Will I get a refund if I cancel?
- No refunds are issued. Your subscription ends on your specified cancellation date.
- What happens to my account after cancellation?
- Your account is retained but access to content stops at the cancellation date.
- How long does phone cancellation take?
- Cancellation is processed immediately once you speak to a representative.
- Can I pause my subscription instead?
- No pause option is available. You must cancel and rejoin if you wish to restart.