How to Cancel Tailscale
Cancellation is simple - you downgrade to the free tier through your admin console, and your Pro subscription stops immediately. Your network and devices remain active on the free plan.
Easy
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Quick Facts
- Monthly cost
- £5.00/mo
- £60.00/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- No refunds offered. Downgrade takes effect immediately and any remaining balance is forfeited.
- After cancellation
- Your network, devices, and configuration persist indefinitely on the free tier. Data remains for the lifetime of your account.
Cancellation Steps
Go directly to Tailscale cancellation pageSign in to Tailscale admin console
Go to login.tailscale.com/admin and log in with your credentials or authentication method.
Open the Billing section
Click the 'Billing' tab in the left sidebar to view your current plan.
Click Downgrade
Select the 'Downgrade' button below your active plan details to begin cancellation.
Confirm your downgrade
Review the confirmation and click 'Confirm downgrade' to complete cancellation immediately.
Tips & Things to Know
- Export custom access control lists before downgrading, as they revert to defaults upon cancellation.
- Downgrade near your renewal date if on a yearly plan to avoid wasting payment.
- Your network persists indefinitely on the free tier with no expiration date.
Your Consumer Rights
- UK users have 14 days to cancel under the Consumer Rights Act 2015, though this may not apply if you've actively used the service.
- EU users benefit from the Consumer Rights Directive, which grants a 14-day cooling-off period for distance contracts.
Frequently Asked Questions
- Can I cancel Tailscale Pro anytime?
- Yes. You can cancel at any time with no lock-in period or early termination fees. Downgrade takes effect immediately.
- Will I get a refund?
- No. Tailscale does not offer refunds. Your subscription terminates immediately upon downgrade.
- What happens to my devices and network?
- Your network remains functional on the free tier (100 devices, 3 users). Custom access control lists revert to defaults.
- How quickly does cancellation take effect?
- Cancellation is instant. Your Pro subscription terminates immediately when you confirm the downgrade.
- Can I use Tailscale free after cancelling Pro?
- Yes. The free tier is indefinite with core features included. You can upgrade back to Pro anytime without penalty.