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How to Cancel Synthesia

Synthesia cancellation is handled online through your account dashboard. Your access continues until the end of your current billing period.

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Quick Facts

Monthly cost
£30.00/mo
£360.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
Monthly subscriptions offer pro-rata refunds. Annual plans are non-refundable.
After cancellation
Your account and projects are retained after cancellation. Download important work before access ends.

Cancellation Steps

Go directly to Synthesia cancellation page

  1. Sign in to Synthesia

    Go to synthesia.io and log in with your account credentials.

  2. Go to Account Settings

    Click your profile icon and select Account Settings from the menu.

  3. Click Cancel Subscription

    Under the Billing section, click the Cancel Subscription button.

  4. Confirm cancellation

    Review the cancellation terms and click Confirm to complete the process.

Tips & Things to Know

  • Export any video projects you want to keep before your access ends.
  • Annual plans cannot be refunded, so check your billing cycle before cancelling.
  • You can reactivate your account later, but saved data may not be retained indefinitely.

Your Consumer Rights

  • Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period for new online subscriptions.
  • Synthesia must not make cancellation harder than sign-up, per the Digital Markets, Competition and Consumers Act 2024.

Frequently Asked Questions

Can I cancel Synthesia at any time?
Yes. Monthly subscriptions can be cancelled anytime. Annual plans cannot be refunded but can be cancelled.
Will I get a refund if I cancel Synthesia?
Monthly plans are refunded on a pro-rata basis. Annual plans are non-refundable.
What happens to my Synthesia projects after cancellation?
Your account and projects are retained for a limited period. Download your work before access ends.
How long does Synthesia cancellation take?
Cancellation is immediate. Your subscription stops renewing at the next billing date.
Can I pause my Synthesia subscription instead?
Synthesia does not offer pause functionality. You must cancel and rejoin to resume service.

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