How to Cancel Superhuman
Cancellation is straightforward through your account settings. Your emails, contacts, and data remain completely intact in Gmail or Outlook - Superhuman is only an interface layer.
Easy
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Quick Facts
- Monthly cost
- £25.00/mo
- £300.00/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- No refunds. Your subscription ends immediately upon confirmation with no pro-rata refund.
- After cancellation
- All emails, contacts, and attachments remain permanently in your Gmail or Outlook account. Superhuman stores no email data.
Cancellation Steps
Go directly to Superhuman cancellation pageSign in to Superhuman
Open the Superhuman app and log in with your account credentials.
Go to Settings
Click your profile avatar in the top-right corner and select 'Settings' from the menu.
Find Subscription settings
Scroll to the 'Subscription' or 'Billing' section to view your current plan.
Click 'Cancel Subscription'
Select 'Cancel Subscription' and confirm. Access ends immediately after confirmation.
Tips & Things to Know
- Superhuman displays productivity stats during cancellation to discourage you - ignore this if you're certain.
- Export custom shortcuts or snippets before cancelling, as these won't transfer to other email clients.
- All your emails remain accessible in Gmail or Outlook immediately after cancellation.
Your Consumer Rights
- UK users have a 14-day cooling-off period under the Consumer Rights Act 2015 if the service hasn't been fully used.
- US users: FTC guidance requires cancellation to be as easy as sign-up for subscription services.
Frequently Asked Questions
- Can I cancel Superhuman at any time?
- Yes. You can cancel anytime through settings, but no refunds are issued for partial billing periods.
- Will I lose my emails if I cancel?
- No. Superhuman is only an interface layer. Your emails remain in Gmail or Outlook and are immediately accessible.
- What happens to my custom shortcuts after cancellation?
- Custom shortcuts and snippets are lost. Take screenshots before cancelling if you want to recreate them elsewhere.
- Will I get a refund if I cancel?
- No. Superhuman does not offer refunds for unused time or partial billing periods.
- When does my access end?
- Your access ends immediately after you confirm cancellation online. You'll receive a confirmation email within minutes.