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How to Cancel Sunbasket

Sunbasket cancellation is straightforward and done entirely online. You must cancel before the weekly order cutoff to avoid being charged for the next box. Your access ends immediately upon confirmation.

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Quick Facts

Monthly cost
£50.00/mo
£600.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds for boxes already in production. You must cancel before the weekly cutoff to avoid being charged.
After cancellation
Your account, preferences, and dietary profile information are preserved indefinitely after cancellation.

Cancellation Steps

Go directly to Sunbasket cancellation page

  1. Sign in to Sunbasket

    Go to sunbasket.com and log in with your account credentials.

  2. Go to Account Settings

    Click your account icon and select 'Account Settings' or 'Subscription' from the menu.

  3. Click "Cancel Subscription"

    Locate the 'Cancel Subscription' button in your subscription management section.

  4. Confirm cancellation

    Follow the final prompts and click 'Confirm' to complete the cancellation process.

Tips & Things to Know

  • Cancel before the weekly cutoff (usually Wednesday or Thursday) to avoid being charged for the next delivery.
  • Use the skip week feature instead if you only need a temporary break rather than full cancellation.
  • Check your upcoming delivery date before cancelling to ensure you don't lose a paid box.

Your Consumer Rights

  • Under the Restore Online Shoppers Confidence Act (ROSCA), Sunbasket must not misrepresent cancellation terms or make cancellation unreasonably difficult.
  • You have the right to cancel your subscription at any time per FTC regulations on negative option billing.

Frequently Asked Questions

Can I cancel Sunbasket anytime?
Yes, but you must cancel before the weekly cutoff to avoid being charged for the next box.
Will I get a refund if I cancel Sunbasket?
No refunds are issued for boxes already in production. Cancel before cutoff to avoid charges.
Can I pause instead of cancelling?
Yes, you can skip individual weeks or pause your subscription without full cancellation.
What happens to my account data after cancellation?
Your account and saved preferences are preserved, so you can reactivate your subscription anytime.
How long does Sunbasket cancellation take?
Cancellation is instant once you confirm. Your subscription stops renewing immediately.

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