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How to Cancel Storytel

Cancellation is straightforward and done entirely online. Your access continues until the end of your current billing cycle, though downloaded content becomes inaccessible immediately.

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Entertainment

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Quick Facts

Monthly cost
£12.99/mo
£155.88/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refunds for partial months. Access continues until the end of your current billing period.
After cancellation
Your library, bookmarks, and progress are saved for 6 months. After that, account data may be deleted.

Cancellation Steps

Go directly to Storytel cancellation page

  1. Sign in to Storytel

    Go to storytel.com and log in with your email and password or via the mobile app.

  2. Go to Subscription settings

    Click 'Subscription' in the menu to view your current plan and renewal date.

  3. Click 'Cancel Subscription'

    Find the red 'Cancel Subscription' button and click it to proceed.

  4. Confirm cancellation

    Click 'Confirm Cancellation' to finish. You'll receive a confirmation email.

Tips & Things to Know

  • Consider pausing instead of cancelling - Storytel allows you to suspend for up to 3 months without charges.
  • Downloaded content becomes inaccessible immediately, but your library and progress are saved for 6 months.
  • Mark your calendar before free trials end - they convert to paid subscriptions automatically.

Your Consumer Rights

  • UK users are protected under the Consumer Rights Act 2015, which covers unfair contract terms and cancellation rights.
  • Irish users are protected under the EU Consumer Rights Directive, which includes a 14-day cooling-off period for digital services.

Frequently Asked Questions

Can I cancel Storytel at any time?
Yes, with no penalty. Your access continues until the end of your current billing cycle.
Will I get a refund if I cancel Storytel?
No. Storytel does not offer refunds for partial months or unused time, including mid-year annual plan cancellations.
What happens to my library after cancellation?
Your library, bookmarks, and progress are saved for 6 months. Rejoin within that window to restore everything.
Can I pause my subscription instead?
Yes. Storytel offers a pause feature that suspends your subscription for up to 3 months with no charges or data loss.
How long does cancellation take?
Cancellation is instant. You confirm online and your membership stops renewing at your next billing date.

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