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How to Cancel Cineworld Unlimited

Cancelling Cineworld Unlimited is straightforward online, but you must complete a 12-month minimum term before you can cancel. You then need to give one month's notice, meaning your effective commitment is 13 months.

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Entertainment

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Quick Facts

Monthly cost
£9.99/mo
£119.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds offered. You must complete the 12-month minimum term. One month notice is required after that before cancellation takes effect.
After cancellation
Your account and viewing history are retained after cancellation.

Cancellation Steps

Go directly to Cineworld Unlimited cancellation page
  1. Log in to cineworld.co.uk

    Go to cineworld.co.uk and sign in with your Unlimited account credentials.

  2. Go to My Unlimited

    Click on 'My Unlimited' in your account menu to access membership settings.

  3. Request cancellation

    Select the cancellation option and submit your request. One month notice is required.

  4. Confirm

    Your membership will end one month after you submit the cancellation request.

Tips & Things to Know

  • You cannot cancel during the first 12 months without losing your money.
  • Plan your cancellation request one month before you want to stop, as notice is mandatory.
  • You lose your 10% food and drink discount immediately when your membership ends.

Your Consumer Rights

  • The Consumer Rights Act 2015 applies to your membership agreement and sets out your statutory rights.
  • A 14-day cooling-off period may apply if you signed up online, allowing you to cancel within 14 days without penalty.

Frequently Asked Questions

What is the minimum term?
12 months, plus one month notice required after that. Total effective commitment is 13 months.
Can I cancel early?
No. You must pay for the remaining months of your 12-month minimum term if you cancel early.
Does the membership include 3D and IMAX?
Basic Unlimited covers standard screenings only. 3D and IMAX screenings require paid upgrades.
Do I keep the 10% food discount after cancellation?
No. The 10% food and drink discount ends immediately when your membership expires.
Can I pause my membership instead of cancelling?
Contact Cineworld directly at unlimited@cineworld.co.uk to discuss pause or freeze options.