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How to Cancel BFI Membership

BFI Membership provides priority booking at BFI Southbank, discounts, Sight & Sound magazine, and BFI Player access. Cancel by contacting BFI membership services.

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Quick Facts

0
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
14-day cooling-off period for full refund. No refunds after 14 days.
After cancellation
Membership data retained per BFI privacy policy.

Cancellation Steps

Go directly to BFI Membership cancellation page
  1. Contact BFI Membership

    Call 020 7928 3232 or email membership@bfi.org.uk.

  2. Request cancellation

    Provide your membership number and request that your membership is not renewed.

  3. Cancel direct debit

    If paying by direct debit, cancel with both BFI and your bank.

  4. Receive confirmation

    Ask for written confirmation of cancellation.

Tips & Things to Know

  • Your membership benefits continue until the expiry date.
  • BFI Player access may be affected—check your streaming subscription separately.
  • Sight & Sound magazine subscription may need separate cancellation if purchased independently.

Your Consumer Rights

  • UK Consumer Rights Act 2015 applies.
  • 14-day cooling-off period.

Frequently Asked Questions

Can I cancel online?
No, you need to contact BFI membership services by phone or email.
What do I lose when membership expires?
You lose priority booking at BFI Southbank, ticket discounts, and Sight & Sound magazine.
Is BFI Player included?
BFI Members receive free access to BFI Player curated collections, but premium rentals are separate.