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How to Cancel Storytel

Cancellation is straightforward via your account settings on the website or app. Your access continues until the end of your current billing period, though downloaded content is removed within 24 hours.

Easy
Entertainment

Steps verified

Quick Facts

Monthly cost
£13.99/mo
£167.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds offered. Access continues until the end of your current billing period.
After cancellation
Downloaded content is removed within 24 hours of cancellation. Reading history, bookmarks, and listening progress are saved indefinitely and restored if you resubscribe.

Cancellation Steps

Go directly to Storytel cancellation page

  1. Sign in to Storytel

    Go to storytel.com or open the mobile app and log in with your account credentials.

  2. Go to Account Settings

    Click the profile icon (web) or menu icon (app) and select 'Account' or 'Settings'.

  3. Find your Subscription section

    Locate 'Subscription' or 'Membership' within Account settings to view your plan details.

  4. Click Cancel Subscription and confirm

    Select 'Cancel Subscription', complete any optional survey, then confirm. Access ends at your next billing date.

Tips & Things to Know

  • If you subscribed via Apple App Store or Google Play, cancel through those platforms instead to stop charges.
  • Your reading history and bookmarks are saved after cancellation if you resubscribe later.
  • Downloaded books are removed within 24 hours, but you can rejoin any time without penalty.

Your Consumer Rights

  • Consumer Rights Act 2015 (UK): Protects cancellation rights and prohibits unfair contract terms.
  • EU Consumer Rights Directive 2011/83/EU (Ireland): Irish subscribers may have a 14-day cooling-off period if the service has not yet been accessed.

Frequently Asked Questions

Can I cancel Storytel at any time?
Yes. There are no contracts or cancellation fees. Cancel anytime through your account settings in minutes.
Will I get a refund if I cancel Storytel?
No. Storytel does not offer refunds. You keep access until the end of your current billing period.
What happens to my downloaded books after cancellation?
Downloaded audiobooks and ebooks are removed within 24 hours. Your reading history and bookmarks are saved for future resubscription.
How long does Storytel cancellation take?
Cancellation is instant online. You keep access until your next billing date, and receive a confirmation email within minutes.
How do I cancel if I subscribed through Apple or Google?
Cancel through the app store itself, not the Storytel website. Go to your subscription settings in the App Store or Google Play and select Cancel.

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