How to Cancel Stitch Fix
Stitch Fix sends personalised clothing selections based on your style profile. Cancel future deliveries through your account settings or by contacting support.
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Quick Facts
- Monthly cost
- £20.00/mo
- £240.00/year
- Cancel online?
- Yes
- Pause option?
- Yes
- Refund policy
- Styling fee is non-refundable but applied as credit. Returned items are refunded.
- After cancellation
- Style profile and purchase history retained.
Cancellation Steps
Go directly to Stitch Fix cancellation pageLog in to Stitch Fix
Go to stitchfix.com or stitchfix.co.uk and sign in.
Go to Settings
Navigate to Account Settings or My Fixes.
Cancel automatic shipments
Turn off Auto-Ship or cancel your scheduled Fix. Select Cancel and confirm.
Return any unwanted items
If you have received a Fix, return unwanted items within 3 days using the prepaid bag.
Tips & Things to Know
- You are charged a £10/$20 styling fee per Fix, which is credited toward purchases.
- Return unwanted items within the deadline to avoid being charged.
- You can order one-off Fixes without a recurring schedule.
Your Consumer Rights
- UK Consumer Rights Act 2015 for UK users.
- US state consumer protection laws for US users.
Frequently Asked Questions
- Do I have to keep everything?
- No, keep what you like and return the rest in the prepaid packaging.
- What is the styling fee?
- A £10 (UK) or $20 (US) fee per Fix, credited toward anything you keep.
- Can I get a Fix without subscribing?
- Yes, you can request individual Fixes without setting up auto-shipment.