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How to Cancel Stan AU

Cancellation is entirely online through your account settings. You'll keep full access until the end of your current billing period, with no refunds issued.

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Quick Facts

Pricing (all plans)
Basic1 screen£12.00/mo
Standard3 screens, HD£16.00/mo
Premium4 screens, 4K£21.00/mo
Highest tier = £144.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds. You keep access until the end of your current billing period.
After cancellation
Your profiles, watch history, and watchlist are saved for 12 months after cancellation. After 12 months, all data is permanently deleted.

Cancellation Steps

Go directly to Stan AU cancellation page

  1. Sign in to Stan

    Go to stan.com.au and log in with your email address and password.

  2. Go to Account

    Click your profile icon in the top right and select 'Account' from the dropdown menu.

  3. Find Subscription

    Locate the 'Subscription' section to view your current plan and billing date.

  4. Cancel Subscription

    Click 'Cancel Subscription' and confirm when prompted. Access continues until your next billing date.

Tips & Things to Know

  • Stan Sport is a separate add-on ($10/month) and must be cancelled independently in your Add-ons section.
  • Your profiles, watch history, and watchlist are saved for 12 months after cancellation.
  • If you cancel mid-month, you keep full access until your renewal date.

Your Consumer Rights

  • Under the Australian Consumer Law, you have the right to cancel digital subscriptions and may be entitled to remedies if services are not as described.

Frequently Asked Questions

Can I cancel Stan anytime without penalty?
Yes. Stan has no contract or minimum commitment. Cancel anytime and keep access until the end of your billing period.
Will Stan refund me if I cancel mid-month?
No. Stan does not offer refunds. You keep access until the end of your current billing period.
What happens to my profile after cancellation?
Your profiles, watch history, and watchlist are saved for 12 months. Rejoin within that time and everything is restored.
How do I cancel Stan Sport separately?
Stan Sport is a separate add-on. Go to Account, select 'Add-ons', and click 'Cancel' next to Stan Sport.
When will I lose access after cancelling?
You keep full access until the end of your current billing period, then your account is deactivated.

Related Cancellation Guides