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How to Cancel Stan

Stan is an Australian streaming service offering local and international content. Cancellation is straightforward through your account settings online. Your access continues until the end of the current billing period with no cancellation fees.

Easy
Streaming

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Quick Facts

Monthly cost
£12.00/mo
£144.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for partial billing periods. Access continues until the end of the current cycle.
After cancellation
Your profile, watchlist, and viewing history are retained for 12 months after cancellation.

Cancellation Steps

Go directly to Stan cancellation page
  1. Log in to Stan

    Go to stan.com.au and sign in with your account credentials.

  2. Open Account Settings

    Click your profile icon and select "Manage Account" or "Account".

  3. Select Cancel Subscription

    Find the subscription section and click "Cancel Subscription".

  4. Confirm cancellation

    Follow the prompts to confirm. You retain access until the billing period ends.

Tips & Things to Know

  • Download any content you want to watch before your access ends.
  • Stan occasionally offers win-back deals if you return after a few weeks.
  • Check whether your Stan subscription is bundled with a Telstra or other plan before cancelling directly.

Your Consumer Rights

  • Under the Australian Consumer Law (ACL), you are entitled to clear cancellation processes for subscription services.
  • ACL prohibits misleading conduct that could prevent consumers from exercising cancellation rights.

Frequently Asked Questions

Can I cancel Stan at any time?
Yes. Stan is month-to-month with no lock-in contract.
Will I get a refund if I cancel Stan mid-cycle?
No. You keep access until the end of your current billing period.
What happens to my Stan watchlist after cancelling?
Your watchlist and history are kept for 12 months so you can resume if you resubscribe.
Can I cancel Stan if it was bundled with Telstra?
You need to manage the cancellation through Telstra if it was part of a bundle deal.
Does Stan offer a free trial?
Stan periodically offers free trials for new subscribers. Check the website for current offers.