How to Cancel Squarespace
Squarespace allows you to cancel your website subscription entirely online through your account settings. Your site will remain accessible until the end of your billing period, after which it becomes inactive.
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Quick Facts
- Monthly cost
- £13.00/mo
- £156.00/year
- Cancel online?
- Yes
- Pause option?
- Yes
- Refund policy
- Annual plans are refundable within 14 days of purchase. Monthly plans are not refunded.
- After cancellation
- Your site data is retained for a period after cancellation. You can reactivate within that window.
Cancellation Steps
Go directly to Squarespace cancellation pageLog into Squarespace
Go to squarespace.com and sign into your account.
Open Account Settings
Click your profile icon and select "Account & Billing".
Select the subscription
Find the website subscription you want to cancel.
Cancel subscription
Click "Cancel Subscription" and follow the confirmation steps.
Tips & Things to Know
- Export your site content before cancelling if you want to keep it.
- Domains purchased through Squarespace can be transferred to another registrar.
- Your site goes offline at the end of the billing period, not immediately.
Your Consumer Rights
- Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period for new subscriptions.
- Squarespace must not make cancellation harder than sign-up under the Digital Markets, Competition and Consumers Act 2024.
Frequently Asked Questions
- Can I cancel Squarespace online?
- Yes. Cancellation is fully self-service through account settings.
- Will I get a refund?
- Annual plans are refundable within 14 days. Monthly plans are not refunded.
- What happens to my domain?
- Domains purchased through Squarespace can be transferred to another registrar.
- Can I export my site content?
- Yes. Squarespace allows you to export your content before cancelling.
- Can I pause my Squarespace site?
- Yes. Squarespace offers a pause option at a reduced rate.