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How to Cancel Soho Theatre On Demand

Cancellation is completed entirely online through your account settings with no contracts or fees. Your access stops immediately, though no refund is provided for the remainder of your billing period.

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Quick Facts

Monthly cost
£6.99/mo
£59.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds offered. Access stops immediately upon cancellation with no partial refunds.
After cancellation
Your account, viewing history, and watchlist are permanently saved after cancellation and restored if you resubscribe.

Cancellation Steps

Go directly to Soho Theatre On Demand cancellation page

  1. Sign in to your account

    Go to ondemand.sohotheatre.com and log in with your email and password.

  2. Open Account settings

    Click your profile icon in the top right and select 'Account' from the menu.

  3. Go to Subscription

    Click the 'Subscription' or 'Billing' tab to view your renewal date and payment details.

  4. Click Cancel Subscription

    Select 'Cancel Subscription' and confirm. Save the confirmation email for your records.

Tips & Things to Know

  • Cancel 2-3 days before your renewal date to avoid being charged for the next cycle.
  • Your account, viewing history, and watchlist are permanently saved if you resubscribe.
  • You can purchase individual rental access to performances after cancellation without a subscription.

Your Consumer Rights

  • UK users have rights under the Consumer Rights Act 2015 regarding subscription terms and cancellation.
  • EU users are protected under Directive 2011/83/EU regarding online cancellation procedures and consumer rights.

Frequently Asked Questions

Can I cancel Soho Theatre On Demand anytime?
Yes, with no contract or early termination fees. Cancellation is effective immediately but offers no refund for the remainder of your billing period.
Will I get a refund when I cancel?
No. All payments are non-refundable once processed, so cancel just before your renewal date to avoid unnecessary charges.
What happens to my account after cancellation?
Your account, viewing history, and watchlist are permanently preserved. You lose streaming access immediately but can reactivate anytime.
Can I pause my subscription?
No pause option is available. You can only cancel or remain subscribed, though you can rejoin at any time.
Is this different from Soho Theatre membership?
Yes. Soho Theatre On Demand is a separate streaming service. Theatre membership is distinct and cancelling one doesn't affect the other.

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