How to Cancel Snack Crate
Cancellation is quick and done entirely online through your account settings. You must cancel at least 48 hours before your next dispatch date to avoid being charged.
Easy
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Quick Facts
- Monthly cost
- £14.00/mo
- £168.00/year
- Cancel online?
- Yes
- Pause option?
- Yes
- Refund policy
- No refunds for dispatched boxes. Cancel before dispatch to avoid being charged.
- After cancellation
- Your account, taste preferences, and subscription history are saved for 12 months after cancellation. Reactivate anytime during this period.
Cancellation Steps
Go directly to Snack Crate cancellation pageSign in to Snack Crate
Go to snackcrate.com and log in with your email address and password.
Go to Account Settings
Click your profile icon in the top right and select 'Manage Subscription' from the menu.
Click 'Cancel Subscription'
Find your active subscription and click the 'Cancel Subscription' button next to your plan.
Confirm cancellation
Click 'Confirm Cancellation' when prompted. A confirmation email will arrive within 10 minutes.
Tips & Things to Know
- Check your next dispatch date in your dashboard before cancelling to meet the 48-hour deadline.
- Use 'Pause Subscription' instead of cancelling if you want a temporary break without losing your preferences.
- Your account and snack preferences are saved for 12 months, so you can reactivate anytime.
Your Consumer Rights
- UK users: Consumer Rights Act 2015 guarantees the right to cancel distance contracts within 14 days with transparent cancellation terms.
- US and Canada users: Federal and CRTC regulations require clear cancellation mechanisms and prohibition of automatic renewal charges without explicit consent.
Frequently Asked Questions
- Can I cancel Snack Crate at any time?
- Yes, but you must cancel at least 48 hours before your next dispatch date to avoid being charged. Gift subscriptions with fixed terms cannot be cancelled early.
- Will I get a refund if I cancel Snack Crate?
- No refunds are issued for boxes already dispatched. If you cancel before dispatch, you won't be charged for that month.
- What happens to my account after cancellation?
- Your profile and snack preferences are saved for 12 months. Reactivate anytime during this period and everything is restored.
- Can I pause instead of cancelling?
- Yes. The pause feature lets you skip months without cancelling. You won't be charged until you reactivate.
- How do I know if my cancellation went through?
- A confirmation email is sent within 10 minutes of cancellation. Save this email as proof of your cancellation.