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How to Cancel SiriusXM Canada

Cancellation is only available by phone call - there is no online option. You'll need to decline retention offers and confirm your cancellation with a reference number.

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Quick Facts

Monthly cost
£11.99/mo
£143.88/year
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Pro-rata refund issued for unused days if cancelled before renewal. No refund after renewal date.
After cancellation
Saved stations and listening history are preserved for 2 years. Settings restore if you resubscribe within that period.

Cancellation Steps

Go directly to SiriusXM Canada cancellation page

  1. Find your Radio ID or ESN

    Locate your Radio ID from your radio, confirmation email, or billing statement.

  2. Call SiriusXM Canada customer service

    Ring 1-888-539-7474 to reach the cancellation team. Wait times are typically 5-15 minutes.

  3. Decline retention offers and request cancellation

    Firmly decline discounts and free months. Keep responses brief - simply say 'I want to cancel.'

  4. Get your confirmation number and email

    Verify the cancellation date and request written confirmation via email within 24 hours.

Tips & Things to Know

  • Call Tuesday to Thursday between 9 AM and 3 PM EST to avoid long wait times.
  • Cancel at least 2-5 days before your renewal date to avoid being charged another month.
  • Keep the confirmation email as proof in case you're charged after cancellation.

Your Consumer Rights

  • The Canadian Consumer Protection Act protects against unfair business practices and regulates automatic renewal.
  • CRTC consumer protections apply to telecommunications services in Canada.

Frequently Asked Questions

Can I cancel SiriusXM Canada without a penalty?
Yes, there is no contract or early termination fee. Cancel anytime, but do so before your renewal date.
Will I get a refund if I cancel?
You receive a pro-rata refund for unused days if cancelled before renewal. No refund if cancelled after renewal.
What happens to my saved stations after cancellation?
Your presets and listening history are saved for 2 years and will restore if you resubscribe within that window.
Why can't I cancel online?
SiriusXM Canada only offers phone cancellation. This allows retention representatives to make counter-offers.
When does my radio stop working after cancellation?
Your vehicle radio is deactivated within 24 hours. If you reactivate within 90 days, re-activation is free.

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