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How to Cancel Tidal

Tidal offers lossless HiFi audio quality and artist-forward streaming. Cancellation is straightforward through your account settings. There is no free tier — access ends when the subscription expires.

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Music

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Quick Facts

Monthly cost
£10.99/mo
£131.88/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for monthly or annual plans. No free tier available after cancellation.
After cancellation
Playlists and favourites are retained in your account. All streaming access ends immediately at the billing period end.

Cancellation Steps

Go directly to Tidal cancellation page
  1. Go to tidal.com/account

    Sign in to your Tidal account.

  2. Click "Subscription"

    Navigate to your subscription page.

  3. Click "Cancel subscription"

    Select the option to cancel.

  4. Confirm

    Follow the prompts. Streaming access ends at the end of the billing period.

Tips & Things to Know

  • Tidal has no free tier — you lose all access when the subscription ends.
  • Downloaded music is removed after cancellation.
  • If you subscribed via a mobile operator, cancel through their portal.

Your Consumer Rights

  • Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period for new digital subscriptions.
  • Tidal must provide clear cancellation options under UK consumer law.

Frequently Asked Questions

Does Tidal have a free tier?
No. Unlike Spotify and Deezer, Tidal has no free ad-supported option. Access ends completely on cancellation.
Can I keep my Tidal playlists after cancelling?
Your playlists are saved in your account but you cannot play them without a subscription.
How do I cancel Tidal if I subscribed through a mobile operator?
Contact your mobile operator directly. Tidal cannot process cancellations for third-party billing.
Is Tidal HiFi worth it?
If lossless audio quality matters to you, Tidal is one of the best options. Otherwise, cheaper alternatives exist.
Does Tidal offer refunds?
No. Tidal does not offer refunds for any subscription plan.