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How to Cancel SiriusXM

SiriusXM requires phone cancellation with no online option. Be prepared for lengthy retention calls with multiple discount offers before your subscription ends.

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Quick Facts

Monthly cost
£11.99/mo
£143.88/year
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Prorated refund for unused days, calculated from cancellation date to next billing date. Processed within 7-10 business days.
After cancellation
Account data, saved stations, and listening history are preserved indefinitely after cancellation. Data may be deleted if not reactivated within 24 months.

Cancellation Steps

Go directly to SiriusXM cancellation page

  1. Gather your account information

    Have your account number, phone number, and billing zip code ready before calling customer service.

  2. Call SiriusXM customer service

    Dial 1-866-635-2349 (US) or 0800 032 8932 (UK) during business hours. Call times are typically 30+ minutes.

  3. State your cancellation request firmly

    Tell the representative you want to cancel and decline all retention offers without hesitation or negotiation.

  4. Get written confirmation

    Request a confirmation email with your cancellation date and number. Verify cancellation in your account within 2-3 days.

Tips & Things to Know

  • Representatives are trained to present 5-10 discount offers. Stay firm and do not elaborate on your reasons for leaving.
  • Cancel before your renewal date. Check your billing cycle and call at least 3-5 business days in advance.
  • Your account data is saved indefinitely, so you can reactivate later at promotional rates without losing your preferences.

Your Consumer Rights

  • US customers: FTC rules require clear cancellation terms and prohibit negative option billing without consent.
  • UK customers: Consumer Rights Act 2015 grants you the right to cancel within 14 days of purchase and anytime thereafter.

Frequently Asked Questions

Can I cancel SiriusXM online?
No. SiriusXM requires phone cancellation only. Call 1-866-635-2349 (US) or 0800 032 8932 (UK) to cancel.
Will I get a refund if I cancel mid-month?
Yes. SiriusXM provides a prorated refund for unused days, processed to your original payment method within 7-10 business days.
How long does cancellation take?
Most calls last 30-45 minutes due to retention offers. Decline firmly to minimise call time.
Can I pause my subscription instead?
No. SiriusXM does not offer pause or suspension. You must cancel or stay active, but can reactivate anytime.
What happens to my account data?
Your saved stations and listening history are preserved indefinitely. If you don't reactivate within 24 months, SiriusXM may delete your data.

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