How to Cancel Root Insurance

Cancellation Steps

1. 1

   Open the Root app

   Sign in to your Root Insurance account on the mobile app.

2. 2

   Navigate to your policy

   Go to your active policy from the dashboard.

3. 3

   Select "Cancel Policy"

   Tap the cancel option in your policy settings or menu.

4. 4

   Choose your end date and confirm

   Select when you want coverage to stop, then confirm cancellation.

• Most US states have a free-look period (typically 10-30 days) to cancel without penalty after purchase.
• State insurance commissioners regulate cancellation terms; contact yours if Root denies a cancellation or applies unexpected fees.

Can I cancel Root Insurance anytime?

Yes, you can cancel at any time through the app. Some states may apply a short-rate cancellation fee.

Will I get a refund when I cancel?

Yes. You receive a pro-rated refund for unused premium, minus any applicable short-rate fee your state allows.

What happens to my driving data after cancellation?

Your driving data is retained per your state's insurance regulations and cannot be deleted earlier.

How long does Root cancellation take?

Cancellation is instant in the app. Your coverage ends on the date you select, not immediately.

Will cancelling affect my rates if I rejoin Root?

You'll need to complete a new driving test period, and your rate may differ based on current driving behaviour.