How to Cancel Root Insurance
Root Insurance uses telematics to base car insurance premiums on your driving behaviour. It operates entirely through its mobile app. Cancel through the app or by contacting support.
Steps verified March 2026
Quick Facts
Monthly cost
£80.00/mo
£960.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
Pro-rated refund minus any applicable short-rate fee.
After cancellation
Driving data and policy records retained per state requirements.
What to Watch Out For
- Shows safe driving score to discourage cancellation.
Direct Debit & Billing Warnings
- Do not cancel car insurance without replacement coverage in place.
Cancellation Steps
Go directly to Root Insurance cancellation pageOpen the Root app
Sign in to the Root Insurance app.
Go to Policy
Navigate to your active policy.
Select "Cancel Policy"
Find the cancellation option in your policy settings.
Confirm cancellation
Select your cancellation date and confirm.
Tips & Things to Know
- Ensure you have replacement car insurance before cancelling to avoid a coverage gap.
- Cancelling mid-term may result in a short-rate cancellation fee in some states.
- Notify your state DMV if required.
Your Consumer Rights
- State insurance regulations apply.
- Free-look period varies by state.
Frequently Asked Questions
Can I cancel anytime?
Yes, though some states apply a short-rate fee.
Do I get a refund?
Pro-rated refund for unused premium, minus any fees.
What happens to my driving data?
Data is retained per state regulations.
Will cancelling affect my rate if I rejoin?
You would need a new driving test period.
Annual Cost
£960.00
per year for Root Insurance
Cancelling saves you this every year