Let Me Cancel
BrowseCountriesToolsBlog
Submit a service
Riverford logo

How to Cancel Riverford

Riverford delivers organic fruit and vegetable boxes on a recurring schedule. You can pause or cancel your deliveries through your online account. There is no minimum contract or cancellation fee.

Moderate
Food Delivery

Steps verified

Quick Facts

Monthly cost
£56.00/mo
£672.00/year
Cancel online?
Yes
Pause option?
Yes
Refund policy
No refund for boxes already dispatched. Cancel before the cut-off to avoid the next charge.
After cancellation
Your account and order history are retained if you want to reactivate later.

Cancellation Steps

Go directly to Riverford cancellation page

  1. Log in at riverford.co.uk

    Go to riverford.co.uk and sign in to your account.

  2. Go to Your Deliveries

    Navigate to your delivery schedule or account settings.

  3. Select "Cancel deliveries"

    Choose to cancel your recurring delivery schedule.

  4. Confirm cancellation

    Follow the prompts to confirm. Cancel before the cut-off time to avoid the next delivery.

Tips & Things to Know

  • You can pause deliveries for specific weeks rather than cancelling entirely.
  • Cancel before the weekly cut-off (usually Wednesday) to avoid being charged for the next box.
  • Consider switching to a smaller or less frequent box if cost is the issue.

Your Consumer Rights

  • Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period for new subscriptions.
  • Perishable goods are exempt from the right to return once delivered.

Frequently Asked Questions

Can I cancel Riverford at any time?
Yes. There is no minimum contract. Cancel before the weekly cut-off to avoid the next delivery.
Can I pause Riverford instead of cancelling?
Yes. You can skip individual weeks or pause your subscription.
What is the Riverford cut-off time?
Typically Wednesday, but check your account for your specific delivery day cut-off.
Will I get a refund if I cancel after the cut-off?
No. Boxes already prepared for dispatch will be charged and delivered.
Can I change my Riverford box size?
Yes. You can change the box type, size, and frequency at any time online.

Related Cancellation Guides