How to Cancel Rakuten TV
Rakuten TV is a streaming service offering rental, purchase, and subscription options for films and TV shows. If you have a subscription plan, cancel through your account settings. Individual rentals and purchases do not require cancellation.
Easy
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Quick Facts
- Monthly cost
- £6.99/mo
- £83.88/year
- Cancel online?
- Yes
- Pause option?
- No
- Refund policy
- Subscriptions: no refund for the current period. Rentals: 48-hour viewing window, non-refundable once started.
- After cancellation
- Purchased content remains accessible. Rental access expires. Account data is retained.
Cancellation Steps
Go directly to Rakuten TV cancellation pageGo to rakuten.tv
Sign in to your Rakuten TV account.
Go to Account Settings
Navigate to your subscription or account management page.
Cancel your subscription
If you have an active subscription plan, click cancel.
Confirm cancellation
Follow the prompts. Access continues until the end of the billing period.
Tips & Things to Know
- Most Rakuten TV content is pay-per-view, so you may not have a subscription to cancel.
- Check your payment method for any recurring charges.
- Rakuten TV offers some free ad-supported content.
Your Consumer Rights
- Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period for subscriptions.
- Digital content purchases may lose cooling-off rights once streaming begins, per CRA 2015.
Frequently Asked Questions
- Do I have a Rakuten TV subscription?
- Check your account settings. Most Rakuten TV usage is pay-per-view rather than subscription.
- Can I get a refund on a Rakuten TV rental?
- Only if you have not started watching. Once playback begins, rentals are non-refundable.
- Is Rakuten TV free?
- Some content is free with adverts. Premium content requires rental, purchase, or subscription.
- Does Rakuten TV work on Smart TVs?
- Yes. Rakuten TV is available on most major smart TV brands.
- Can I cancel Rakuten TV at any time?
- Yes. Subscription plans are rolling monthly with no commitment.