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How to Cancel Railway.app

Cancellation requires deleting all deployed services and databases, then closing your account online. Simply stopping usage won't halt billing, so you must remove everything to end charges.

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Quick Facts

Monthly cost
£5.00/mo
£60.00/year
Cancel online?
Yes
Pause option?
No
Refund policy
Refunds apply only to unused advance payments, requested within 30 days. Most require account closure.
After cancellation
All services, logs, and databases are permanently deleted within 24 hours of account closure. Data cannot be recovered after deletion.

Cancellation Steps

Go directly to Railway.app cancellation page

  1. Sign in to Railway.app

    Go to railway.app/dashboard and log in with your email or GitHub credentials.

  2. Delete all deployed services and databases

    Open each project, delete all services, and remove PostgreSQL, Redis, and MySQL instances separately.

  3. Go to account settings

    Visit railway.app/account and find the Billing or Danger Zone section for closure options.

  4. Close your account or downgrade

    Click Delete Account to cancel fully, or switch to the free tier to keep access with £3 monthly credits.

Tips & Things to Know

  • Databases charge separately and aren't deleted with projects - you must remove each one individually.
  • Usage charges accrue every minute services run; there's no pause feature, so deletion is the only way to stop costs.
  • Download your logs and configuration data before deletion, as all data is permanently removed within 24 hours.

Your Consumer Rights

  • UK: Consumer Rights Act 2015 grants the right to cancel digital services within 14 days of purchase.
  • US: FTC regulations require online cancellation if you subscribed online.

Frequently Asked Questions

Can I cancel Railway.app anytime?
Yes, with no contracts or early termination fees. You must delete all services to stop billing, as stopping usage alone won't halt charges.
Will I get a refund?
Refunds apply only to unused advance payments within 30 days. Most require account closure to process.
What happens to my data?
All services, logs, and databases are permanently deleted within 24 hours. Export critical data before cancelling.
How long does cancellation take?
2-3 minutes to delete services and close your account. Full data deletion happens within 24 hours.
Can I use Railway.app free after cancelling?
Yes, downgrade to the free tier with £3 monthly credits instead of closing your account.

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