How to Cancel RACQ
RACQ is Queensland's motoring club providing roadside assistance, insurance, and banking. Cancellation is done by phone or in-branch.
Steps verified March 2026
Quick Facts
Cancel online?
No — phone/letter required
Pause option?
No
Refund policy
Membership: prorated refund minus admin fee. Insurance: per policy terms.
After cancellation
Member records retained per legal requirements.
What to Watch Out For
- Phone-only cancellation.
Direct Debit & Billing Warnings
- Ensure you have alternative roadside cover before cancelling.
Cancellation Steps
Go directly to RACQ cancellation pageCall RACQ
Phone 13 19 05 for member services.
Specify what to cancel
Roadside assistance, insurance, or both.
Provide your member number
Have your RACQ membership card or number ready.
Get confirmation
Request written confirmation of cancellation.
Tips & Things to Know
- Roadside assistance membership may be prorated for a refund.
- Insurance policies are subject to their own cancellation terms.
- RACQ banking products are cancelled separately.
Your Consumer Rights
- Australian Consumer Law applies.
- ASIC regulates insurance products.
Frequently Asked Questions
Can I cancel online?
No, call 13 19 05 or visit an RACQ branch.
Do I get a refund?
Membership fees may be prorated. Insurance depends on policy terms.
What about my insurance?
Insurance and membership are separate products.
Does RACQ cover outside Queensland?
Yes, reciprocal agreements with other state motoring clubs.
Can I cancel just the insurance?
Yes, each product is cancelled independently.
Annual Cost
£110.00
per year for RACQ
Cancelling saves you this every year