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How to Cancel Plenty of Fish Premium

Cancellation must be done through your app store, not the POF app itself. Your free account and messages remain active after cancellation, with premium features disabled at the end of your billing cycle.

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Quick Facts

Monthly cost
£19.99/mo
£119.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
Apple allows refunds within 14 days; Google Play allows 48 hours. Outside these windows, cancellation takes effect at billing cycle end with no refund.
After cancellation
Your free account, profile, photos, and conversation history are preserved indefinitely after cancelling Premium. You can reactivate at any time.

Cancellation Steps

Go directly to Plenty of Fish Premium cancellation page

  1. Open your app store

    Launch Apple App Store or Google Play Store and sign in with your linked account.

  2. Go to subscriptions

    Tap your profile icon, then select Subscriptions (Apple) or Payments and subscriptions (Google).

  3. Find Plenty of Fish

    Locate Plenty of Fish Premium in your active subscriptions and tap to open details.

  4. Cancel subscription

    Tap Cancel Subscription, confirm, and check your email for confirmation within minutes.

Tips & Things to Know

  • You must cancel through your app store, not within the POF app or website.
  • Premium features stay active until your billing cycle ends, so check your confirmation email for the exact date.
  • Annual plan holders should cancel before renewal to avoid a full year's charge.

Your Consumer Rights

  • UK: Consumer Rights Act 2015 grants 14-day cancellation rights for digital services from purchase date.
  • US: FTC regulations require simple cancellation mechanisms and prohibition of negative option billing without clear disclosure.

Frequently Asked Questions

Can I cancel Plenty of Fish Premium on the app?
No. You must cancel through Apple App Store or Google Play Store, not within the POF app itself.
Will I lose my messages after cancelling?
No. Your account, conversations, and profile remain intact. You'll lose premium features like unlimited messaging.
Can I get a refund?
Apple allows refunds within 14 days; Google Play allows 48 hours. Outside these windows, cancellation takes effect at billing cycle end.
When do premium features stop?
Immediately after cancellation, but you retain access until the end of your current billing cycle as a free member.
Can I reactivate Premium later?
Yes. Reactivate anytime through your app store and your data will be restored.

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