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How to Cancel Plex Pass

Plex Pass cancellation is quick and entirely online through your account settings. Your media library and all content remain accessible on the free tier, though premium features become unavailable.

Easy
Streaming

Steps verified

Quick Facts

Monthly cost
£4.99/mo
£39.99/year
Cancel online?
Yes
Pause option?
No
Refund policy
No refunds for cancellations. Access continues until the end of your current billing period.
After cancellation
Your media library, files, and account remain permanently preserved on the free tier after cancellation. Premium features become unavailable until resubscription.

Cancellation Steps

Go directly to Plex Pass cancellation page

  1. Sign in to Plex

    Go to plex.tv/account and log in with your Plex email and password.

  2. Open Subscription Settings

    In your account dashboard, click the 'Subscription' tab to view your active Plex Pass plan.

  3. Click Cancel Subscription

    Find and click the 'Cancel Subscription' button next to your Plex Pass plan.

  4. Confirm Cancellation

    Select a reason (optional) and click 'Confirm Cancellation'. Access continues until your billing period ends.

Tips & Things to Know

  • Your entire media library stays permanently intact after cancellation; you just lose premium features like hardware transcoding.
  • Consider Plex Lifetime Pass as a one-time alternative if you use Plex frequently.
  • Free Plex includes unlimited media server hosting and basic playback for personal use indefinitely.

Your Consumer Rights

  • UK and EU: You have a 14-day cooling-off period from purchase to request a full refund under consumer protection laws.
  • US, Canada, Australia, New Zealand, Ireland: Online cancellation must be as simple as signup per respective regulations.

Frequently Asked Questions

Can I cancel Plex Pass anytime?
Yes. Plex Pass has no contract or early termination fee. Cancel anytime and your membership stops renewing at the next billing date.
Will I get a refund if I cancel?
No refunds for cancellations. UK and EU customers have a 14-day cooling-off period from purchase to request a full refund.
What happens to my media library after cancellation?
Your entire library, files, and account data remain safe and accessible on free Plex. Premium features like transcoding become unavailable.
Can I use Plex for free after cancelling?
Yes. Free Plex includes unlimited media server hosting and core playback. Premium features require resubscription.
Is there a Lifetime Plex Pass option?
Yes. Plex offers a one-time Lifetime Pass purchase for permanent access to all premium features with no recurring charges.

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